Shipping and return policies for Surface Tension
- Shipping Info
All orders are securely packaged in padded jiffy bags and sent first class (UK) or airmail (RoW) with proof of postage through Royal Mail.
Order dispatch will trigger a confirmation email from Bandcamp. Occassionally, dispatch may take up to a week in order to make the books.
- Return Policy
All packages are sent first class with proof of postage through Royal Mail.
If a delivery is lost or damaged, please consult the Royal Mail terms and conditions - www.royalmail.com/help-and-support/Royal-Mails-retail-compensation-policy-for-loss - and contact me, waiting 15 days from the Bandcamp 'order dispacted' email for lost item claims.